Mobile App

Using the TeleCallingCRM mobile auto-dialer app

Agents do their calling from the phone. The app pulls their assigned queue, dials each lead, and captures the outcome — calls, recordings and follow-ups flow back to the dashboard automatically.

A calling session

  1. 1The agent signs in and opens the Smart Dialer — their pending queue loads in priority order.
  2. 2Each call shows the lead's details and custom fields, with a short pre-call countdown they can adjust or skip.
  3. 3After the call, the agent picks a disposition, adds notes and schedules a follow-up.
  4. 4The dialer moves to the next lead automatically; the dashboard and pipeline update live.
Caller ID can show CRM context (popup or full-screen) when a known lead rings in.

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