Telecalling CRM for Debt Collection
Debt Collection Software
Recover more, compliantly with dispositions, PTP tracking and call records.
Workspace
Dashboard
Dashboard
Welcome back, Admin.
Here's what's happening across your Debt Collection team today.
Total Calls
1,284
12%Leads
342
8%Conversion
24%
3%Active Users
12
- Assigned
- Contacted
- Promise to Pay (PTP)
- Partial Paid
Trusted by Indian sales teams that sell to Indian customers
Sales teams
Lead integrations
Industries served
Starting / month
Why it matters
What debt collection teams gain with TeleCallingCRM
Never lose a lead again
Every enquiry from ads, portals and your website lands in one place deduped and auto-assigned to a debt collection agent.
Call in seconds, not hours
The auto dialer queues each new debt collection lead instantly, so your team reaches them while interest is hot.
See real pipeline & revenue
A money value on every lead shows what's open, what's closed, and exactly who closed it.
Keep the team accountable
Live war room, leaderboard, attendance and utilization know who's performing, in real time.
Follow-ups that never slip
One-tap callbacks and reminders mean no debt collection deal ever goes cold or forgotten.
Sell from anywhere
Android & iOS app with the dialer, outcome logging and follow-ups built for field agents.
How it works
Up and running for debt collection in three steps
Recovery teams work portfolios of overdue accounts where every promise-to-pay and disposition matters. TeleCallingCRM loads your portfolios, auto-dials accounts by bucket, captures PTP dates and dispositions, and keeps DNC and call records clean for compliance.
Connect your leads
Plug in your ad accounts, debt collection portals and website or import a CSV in seconds.
Call & track
The auto dialer rings the next lead; agents log the outcome and move the stage in a tap.
Close & report
Pipeline, conversions and revenue update live across your whole team.
Hello, Rahul
Andheri Branch
Next Caller
Rahul Sharma
98765 21043
Andheri West, Mumbai
via Uploaded portfolios (CSV / Excel)Today Statistics
18
Pending Calls
42
Today's Calls
Tailored pipeline
A pipeline that matches how you sell
Out of the box, your debt collection leads move through stages that make sense with deal value tracked at every step.
Leads & data
Capture the right data, from the right sources
What you capture
Lead fields for Debt Collection
So agents log what matters on every call and you can filter and report on it.
Where leads come from
Connected automatically
Connect once and enquiries flow straight in deduped and assigned to an agent in seconds.
- Uploaded portfolios (CSV / Excel)
- Webhooks
The toolkit
Everything you need to sell, in one place
An auto dialer that keeps agents talking
Stop dialing by hand. Calls flow one after another, duration is captured automatically, and DNC numbers are skipped.
- Sequential auto-dialing through assigned lists
- One-tap outcome after every call
- Call duration from the phone log
- DNC numbers skipped automatically
97411 88210
Priya Menon
Acme Finance Pvt Ltd
Source: Uploaded portfolios (CSV / Excel)Auto-dial queue 42 waiting
Who to call
Up next
Pipeline & revenue you can actually see
Put a value on every debt collection lead and watch it move from first call to closed with revenue attributed to the agent who won it.
- Deal value & expected close date per lead
- Drag leads across tailored stages
- Open vs. closed value at a glance
- Agents set value, admins approve
Workspace
Pipeline
₹38.6L
128 open
₹46.0L
32 won
27%
32 / 86
₹1.4L
204 valued
Pipeline by stage
Run the floor from a live war room
A full-screen, real-time command centre for your sales floor who's on a call, who's idle, and today's wins ticking up live.
- Live agent states & activity feed
- Today's pipeline and revenue won
- Talk-time & utilization per agent
- Built for a wall-mounted screen
Leads today
128
Won
32
Won value
₹6.4L
Conversion
27%
Talk time
37h
Ready to sell more in debt collection?
Start a free trial today, or get a guided demo of TeleCallingCRM for Debt Collection.
In practice
Built for the way debt collection teams work
Leads today
128
NBFC & bank recovery
Auto-dial accounts by delinquency bucket and track PTP dates and partial payments.
Pipeline by stage
Collection agencies
Run multiple portfolios across agents with utilization and recovery reporting.
Top performers
Compliance-first calling
DNC handling and call records keep recovery calling within the rules.
Everything debt collection teams need included on every plan
FAQ
Debt Collection CRM questions, answered
Can I track promise-to-pay and dispositions?
Yes. Capture PTP dates and a disposition on every call, and resurface PTPs when they're due.
Can I work accounts by bucket?
Yes. Tag accounts by DPD bucket and prioritise the dialing queue accordingly.
Does it support compliance needs?
Yes. DNC management and complete call records help keep recovery calling compliant.
Ready to Supercharge Your Telecalling?
Join hundreds of businesses using TeleCallingCRM to automate calls, manage leads, and close more deals.
No credit card required · Setup in under 5 minutes