Admin Panel

Understanding the TeleCallingCRM dashboard

The dashboard is your command centre — today's calls, leads, conversion and who's online, with trends and an agent leaderboard.

Make it work for you

  • Filter by Today / Week / Month / Custom, and by branch or campaign.
  • Hover any KPI to see its 7-day trend and the change vs the previous period.
  • Use the leaderboard to spot top performers and coach the rest.
  • Customise which feature widgets show, and watch everything update live.

More in Admin Panel

How to auto-assign leads to agents (assignment rules)How to use the sales pipeline & revenue forecastHow to set up call scripts & the on-call teleprompterHow to organise leads with campaigns in TeleCallingCRM

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